Complain Letter

Jln Batu Jaya
Tangerang 15121
18 Mei 2010

The manager
PT.Jaya Taxi

Dear Sir,

I'd like to complain of yous service to me as a customer. I think it is very important for your benefit.
8 Mei 2010, I took your taxi to go to my relative. I was very disappointed in the driver's behaviour. He did not use the argometer. He charged me more than the normal fare. When I complained he spoke so rudely that I felt ashamed. Fortunately, my relative helped me pay the charge.
I hope that this will attract your attention and make sure that it will not happen anymore.

Your sincerely,


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